Terms of service

Terms of Service

Last Updated: 12 November 2026

1. Overview

Welcome to DAYBORNE, an online store operated by GOSCAN GLOBAL LTD, a company registered in England and Wales under Company Number 17556329.

Throughout these Terms of Service, the terms "we", "us" and "our" refer to DAYBORNE and GOSCAN GLOBAL LTD.

By accessing our website, browsing our products or placing an order, you agree to these Terms of Service, subject to your statutory rights under applicable law.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

Please read these Terms carefully before using our website.

2. Company Information

Trading Name: DAYBORNE
Legal Company Name: GOSCAN GLOBAL LTD
Company Number: 17556329
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Website: www.dayborne.shop
Email: support@dayborne.shop
Telephone: +44 7576 976495

3. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding contract or have the necessary permission from a parent or legal guardian.

You agree to use our website only for lawful purposes.

You must not:

Use our website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to our systems.
Distribute malicious software or harmful code.
Interfere with the security or operation of our website.
Copy or exploit our website content without authorisation.
Provide false or misleading information when placing an order.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers or systems.

4. Products and Descriptions

DAYBORNE offers stationery, notebooks, journals, planners and related products.

We make reasonable efforts to ensure that product descriptions, photographs, specifications and prices are accurate and up to date.

However, product colours and appearance may vary slightly depending on screen settings, lighting and manufacturing variations.

Such variations do not affect your statutory rights where goods are not as described or otherwise fail to conform to the contract.

We may update product descriptions, availability and prices at any time before an order is accepted.

5. Pricing and Payments

All prices displayed on our website are shown in British Pounds Sterling (GBP), unless otherwise indicated.

Any applicable taxes, delivery charges or additional costs will be disclosed during checkout before the customer places an order.

We accept payment methods displayed at checkout.

Payments are processed through secure third-party payment providers.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

We reserve the right to decline or cancel orders where there is a legitimate reason, including suspected fraud, payment failure or product unavailability.

Where payment has already been collected for an order that we cancel, we will issue the appropriate refund.

6. Orders and Order Acceptance

After placing an order, you will normally receive an order confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance.

A binding sales contract is formed when we confirm acceptance of your order, normally through a dispatch confirmation, unless otherwise expressly stated during checkout.

We reserve the right to refuse orders for legitimate reasons, including:

Product unavailability.
Incorrect pricing caused by an obvious error.
Suspected fraudulent activity.
Incomplete or inaccurate delivery information.
Payment authorisation failure.

If an order cannot be fulfilled, we will notify you and arrange any refund due.

7. Order Processing and Shipping

At DAYBORNE, we aim to provide a reliable and efficient delivery experience.

Order Processing Time: Generally 1–3 business days after payment confirmation.

Estimated Delivery Time: 7–15 business days, depending on the destination and shipping conditions.

Business days exclude weekends and public holidays.

Delivery estimates may be affected by:

Customs clearance procedures.
Courier or postal service disruptions.
Public holidays.
Adverse weather conditions.
Unexpected logistical circumstances.

We will make reasonable efforts to deliver orders within the stated estimated timeframe.

Where applicable UK consumer law requires delivery within an agreed period or otherwise within 30 days, those obligations remain in effect.

If an order is delayed or not delivered, customers retain all applicable statutory rights.

For further information, please review our Shipping Policy.

8. Shipping Information and Customer Responsibilities

Customers are responsible for providing accurate and complete shipping information at checkout.

Please ensure that your delivery address, postcode, telephone number and contact information are correct.

If you notice an error after placing your order, please contact support@dayborne.shop as soon as possible.

We will make reasonable efforts to accommodate corrections before dispatch.

Responsibility for goods generally passes to the customer when the goods are delivered into their physical possession or that of a person identified by them to receive the goods, in accordance with applicable consumer law.

9. Returns, Refunds and Exchanges

We want customers to be satisfied with their purchases.

Customers may be entitled to cancel eligible online purchases within 14 days of receiving their goods, subject to applicable statutory exceptions.

DAYBORNE also offers a voluntary 30-day return period for eligible products, subject to the conditions stated in our Return and Refund Policy.

For approved voluntary returns, we aim to process refunds within 7 business days of approval.

Statutory cancellation refunds will be processed within the timeframes required by law.

Refunds are normally issued to the original payment method.

For complete details, please refer to our Return and Refund Policy.

Nothing in these Terms limits or excludes your statutory consumer rights.

10. Intellectual Property

All content displayed on the DAYBORNE website, including logos, branding, photographs, product descriptions, graphics, layouts and original written materials, is owned by or licensed to GOSCAN GLOBAL LTD or its respective rights holders.

This content is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish or commercially exploit protected website content without prior written permission, except where permitted by law.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics platforms and Shopify applications.

These services may operate under their own terms and privacy policies.

We are not responsible for the independent practices of third-party websites that are not under our control.

However, nothing in this section removes our legal responsibilities to customers for products or services supplied under a contract with us.

12. Privacy and Personal Information

Your privacy is important to us.

We collect and process personal information to fulfil orders, provide customer support, maintain website functionality and operate our business.

Personal information is handled in accordance with applicable UK data protection legislation.

For further information about how we collect, use, store and protect your personal information, please review our Privacy Policy.

13. Prohibited Activities

You agree not to use our website to:

Violate applicable laws or regulations.
Infringe intellectual property rights.
Submit false, misleading or fraudulent information.
Distribute viruses, malware or other harmful software.
Attempt unauthorised access to customer accounts or website systems.
Interfere with website functionality or security.
Conduct automated scraping or data collection without authorisation where prohibited by law.

We may take reasonable action to prevent misuse of our services.

14. Website Availability

We aim to maintain a reliable and accessible website.

However, temporary interruptions may occur due to maintenance, technical issues, system updates or circumstances beyond our reasonable control.

We do not guarantee that our website will be continuously available or completely free from technical errors.

Nothing in this section affects legal obligations that cannot be excluded under applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, GOSCAN GLOBAL LTD will not be liable for losses that are not reasonably foreseeable or are not caused by a breach of our legal obligations.

We do not exclude or limit liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or restricts liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of statutory consumer rights.
Any other liability that cannot legally be excluded or limited.

Your rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation remain unaffected.

16. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business, website functionality or legal requirements.

Updated Terms will be published on this page with a revised date.

Changes will not retrospectively remove or reduce rights arising under existing customer contracts.

We encourage customers to review these Terms periodically.

17. Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer residing in another part of the United Kingdom, you retain any mandatory legal protections available under the laws applicable to your place of residence.

Nothing in these Terms prevents consumers from exercising rights or bringing proceedings in courts where applicable law permits.

18. Contact Information

If you have questions about these Terms of Service, your order or our products, please contact us:

Store Name: DAYBORNE
Legal Company Name: GOSCAN GLOBAL LTD
Company Number: 17556329

Registered Address:
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

Customer Support Email: support@dayborne.shop
Telephone: +44 7576 976495
Website: www.dayborne.shop

We are committed to providing a professional, transparent and dependable shopping experience.